Which of the following best defines "soft skills"?

The definition of "soft skills" is best captured by interpersonal skills such as communication and teamwork. Soft skills refer to a range of personal attributes that enable someone to interact effectively and harmoniously with others. These include skills like empathy, active listening, collaboration, and emotional intelligence, which are critical in creating a productive work environment.

Soft skills are increasingly recognized as essential for workplace success, as they facilitate better teamwork and communication among employees. In contrast, the other choices focus on more technical or tangible skills. Technical knowledge specific to a job denotes hard skills that can be quantitatively assessed, while skills obtained through formal education are also classified as hard skills, primarily acquired through structured learning. Physical abilities relevant to job tasks are another aspect of hard skills that often do not incorporate the necessary interpersonal factors that soft skills emphasize. Therefore, the emphasis on communication and teamwork clearly highlights the essence of soft skills, making that the most accurate definition.